SHIPPING POLICY

What is the order processing time?

We take all necessary steps to process your orders within three to five business days from the order date. Once the order is shipped and received by the carrier, we will provide you with a tracking number to monitor your package and estimate the remaining shipping time.

The delivery date may vary depending on factors such as the carrier's delivery practices, the shipping location, the shipping method, and the items ordered.

Please allow for processing delays during holiday seasons or special events, such as Christmas or Thanksgiving, and year-end holidays.

On behalf of the entire mylittlelions team, we extend our heartfelt support to all those affected by COVID-19. As always, we prioritize the health and safety of our employees and customers. Rest assured, we ensure that the products we ship are clean and safe.

Keeping our promise is important to us, but due to the current health emergency, delivery times may be longer than expected. Due to these safety measures, which are currently in place worldwide, delivery delays may occur. If your package is affected by a delay, we apologize for any inconvenience.

How much does shipping cost?

The shipping fee is calculated from your shopping cart based on the destination country. Applicable sales taxes depend on the province or territory to which the shipment is made.

Country or Region (Business Days)
Metropolitan France: €5.99 (6 to 14 days)
Europe: €7.99 (7 to 15 days)
Other countries: €10.99 (8 to 16 days)

My package seems to be lost; what should I do?

For any inquiries regarding the delivery and receipt of your order, please contact the mylittlelions team with your tracking and order number at the following address: hello@mylittlelions.com.

Are shipping fees refundable?

All shipping fees, including those for returns, are non-refundable.